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Talons Garage Policies

Shipping Policy

  • Orders shipping within the contiguous United States ship for a flat rate of $35 via UPS Ground or FedEx Ground (pricing subject to change)

  • Shipping to Alaska, Hawaii, and Canada is available upon request. Shipping charges are formulated based on shipping address. Please contact us via our Contact page.

  • We strive to have orders out for shipment same day or following business day (Monday-Friday)

  • In a worse-case-scenario orders may have a 1 week lead time - You will be notified if there is a delay in shipping

  • Items that require powder coating will have a 1-2 week lead time

  • A shipping confirmation email and tracking number will be emailed once a shipping label has been created

  • If you are interested in expedited shipping options contact us via our Contact page. You will be supplied with a quote at actual cost.

 

Return Policy

  • Customer satisfaction is our number one priority. If you find that you are unsatisfied with your Talons Garage product please contact us via our Contact page.

  • Returns are accepted within 5 days of delivery

  • Returned items must be unused, unmodified/customized, in good resale condition, and in their original form of packaging

  • Initial shipping, return shipping, and restocking fees may apply

  • Refunds will be processed within 3-5 business days from receiving the returned item. Please allow an additional 5-7 business days for the refund to show within your bank account

  • ***All clearance and sale items are non-refundable

 

Powder Coat Policy

  • The hooks from which the plates hang from during powder coating may leave “hook marks.” These marks should not pose any risk/harm to the powder coat.

  • At this time powder coated products are sold as is without warranty outside our normal return policy.

 

Warranty Policy

  • We warranty all of our products against workmanship and material failures up to 30 days. We do not warranty against catalytic converter theft. This product is a strong deterrent, but with enough time it can be defeated.

  • Warranty does not include normal wear and tear, scratches, rust/corrosion, abuse, neglect, improper installation, off-road damage (unless deemed a workmanship/material failure).

General Policies

  • In the event of a price drop the new price will be honored for those who have made a purchase within 15 days of the price drop - Available only upon request and no later than 2 weeks after price adjustment

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